Valley Bank understands the importance of protecting our customer's private information and is committed to keeping these financial records secure.
Personal information obtained from inquiries via the internet, our web site or
through any other normal business transaction will be maintained according to strict security
and confidentiality standards. We will limit the use and collection of information
to what is necessary to conduct business, comply with applicable banking laws and
maintain a high standard of service. We will not sell personally identifying information
to a third party for the purpose of solicitation or provide personal information
to a third party for its' own use.
Middletown Valley Bank protects your identity...money...accounts...and online transactions with two state-of-the-art multifactor authentication features. These subtle compliments to our NetTeller internet Banking will prompt you upon log in to select specific challenge questions from a list and enter personalized answers that only you should know, and to select a specific picture from a gallery of memorable images. Our multifactor authentication solution will automatically monitor your accounts for activity that is "unusual" based upon your history with Middletown Valley Bank. In the rare event that unusual activity is detected, you will be automatically asked to verify your identity by answering pre-selected security or challenge questions that only you should know the answers. MVB’s multifactor authentication solution will also deter fraud related to "pharming" by providing ongoing verification that you are connected to MVB’s online banking website rather than a fraudulent copycat site by automatically displaying an image that you will select each time you log-on.